We are here to help! :)

  1. Head over to our DUCTF Discord Server!
  2. If this is your first time on our server, head to our #rules channel. Once you have read the rules (please read them they are important), click on the flag emoji at the bottom of the rules to agree to them!
  3. Make your way to the #request-support channel and click on the Open a ticket button. The ticket bot will make you a ticket channel for you. The button can be seen in the following screenshot:
  4. STOP LOOK IN THE CHANNEL AND YOU WILL FIND THE FLAG. PLEASE DO NOT SUBMIT TICKET IF YOU DON'T HAVE AN ISSUE!

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  1. Copy the ticket from the ticket's bot description into a discord message, fill it out and send it. The template is also avaliable here:
Challenge Name:
Category:
Description of Issue:
  1. One of our very helpful organisers will be assigned to your ticket ASAP and will help you through your issue! Though be patient, we may be in different time zones.

  2. Thank you for the learning how to use our Discord support ticketing system. How about we reward you with the DUCTF 2021 discord challenge flag? It is in the #request-support channel description.

Enjoy!

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